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Contact Us

Please contact us if you have any questions regarding our products, terms of delivery, or other. 

Medekit is always pleased to receive enquiries. The UK office hours are Monday to Thursday, between 09:00 and 17:00 GMT and Friday, between 08:30 and 16:30 GMT.

call-us

+44 (0)1594 545 115 

general-enquiries

General Enquiries: enquiries@medekit.com

sales-enquiries

Sales Enquiries: sales@medekit.com

supplier-enquiries

Supplier Enquiries: supplies@medekit.com

business-location

Medekit, Vantage Point Business Village, Mitcheldean, Gloucestershire, GL17 0DD, United Kingdom

Frequently Asked Questions (FAQs)

Delivery times vary depending on the destination. We will provide an estimated delivery date with your quotation, and a confirmed date once your order has been placed.

Delivery costs are calculated using the weights and dimensions of products in your order. Any item than does not have a standard weight or common dimensions, or if specialist packing or handling is required, your delivery charge will be calculated after order confirmation. We will contact you to confirm final delivery cost prior to your order being dispatched.

Costs for deliveries outside the UK will be calculated based on the overall weight, dimensions and packing requirements for the shipment along with the destination and delivery terms (Incoterms).

The responsibility for customs clearance depends on the method of shipping selected when an order is placed. Please review the common shipping methods (Incoterms) for more information.

Due to the nature of our products there are certain restrictions on returns. Full details of all our delivery and returns terms can be found in our Standard Terms of Contract.